At RediSolve, we provide comprehensive outsourced services for our clients worldwide. Our connected IT, BPO, KPO, and LPO solutions allow our clients to generate increased value for their customers and successfully navigate their business challenges across industries and verticals.

As a preferred outsourcing company in Chennai, India, we help our clients accomplish their revenue goals by improving process efficiencies and consistently delivering outstanding customer experience. We do this through business excellence frameworks, process reimagining, and state-of-the-art technology platforms.

We understand that a company’s growth and the capability of its leadership team are inexorably linked. That is why we have some of the most qualified industry professionals at the helm.

Shardha Prasad (CEO)

A well-experienced professional in the industry, Shardha brings with her a unique blend of business savvy, operations management, and exceptional customer engagement.

S V Krishnamurthy (Advisor – Finance & Operations)

Currently, the advisor of Keiretsu Forum (Chennai & Singapore), a global investment community, SVK advises Shardha and the team at RediSolve on business operations and financial management.

Uma Sridharan (Advisor – People, Learning & Development)

Strongly committed to the values of the company and thoroughly customer-centric, Uma’s guidance continuously steers the growth of the company in the spheres of L&D and People Management.

• 24/7 operational readiness, 365 days a year
• Around the clock security and surveillance powered by 24 HD cameras and a dedicated security team
• Secure premises with biometric access and restrictions on personal electronics and storage devices
• Allocation of a dedicated and non-repetitive ‘end-to-end’ network firewall for each customer
• Internet speed of 1 MBPS per employee with redundancies; 3 backup ISP connections
• Scalable hiring, training and deployment in less than two weeks
• Seating capacity of 130 agents per shift. Ramp-up ready with 420 seats for three shifts across a 24-hour period
• Dedicated in-house cloud servers for each customer to reduce data errors and lag
• Industry-leading data encryption for data processing devices
• Weekly data backups with storage handled by a reputed legal firm
• 99% uptime through a dedicated power backup
• BCP enabled by a DR site and powered by ISO 9001:2015 and 27001:2013